Enhancing the Guest Experience and Hotel Efficiency with Extricom’s Wireless LAN System
Extricom’s Interference-Free™ Architecture enables seamless WLAN deployment across hotels, offering lower total cost of ownership, while achieving a leap in capacity, coverage, seamless mobility and security.
Wireless Hospitality Applications
Guest Broadband public Wifi service - Repeated surveys show that Wi-Fi has become a “must-have” service, topping the wish list of amenities for both business and leisure travelers.
Housekeeping Notifications - Housekeeping is notified via PDA when a room is vacant and ready for turnover.
Wireless Work Orders – Facilities personnel with tablet PCs receive and complete work orders wirelessly, and move on to the next assignment without a round trip to the main office.
Staff VoIP Communication – Cell phone bills are reduced when hotel staff use voice-over-Wi-Fi handsets or softphones for instant communications from anywhere on the premises.
Video Surveillance - Wireless IP cameras enable video surveillance of any location, without the constraints or cost of wiring.
Unique Challenges of Hospitality
Interference - RF environments characterized by multiple sources of interference.
Number of Users - Many WLAN users in large public spaces can overload the system.
Deployment - The need for a rapid, disruption-free deployment that maintains business continuity and ensures the guest experience is not impacted.
IT Staffing Constraints - Hospitality venues have IT staffing constraints, so the solution has to be extremely simple to maintain.
CORE REQUIREMENTS
Reliable, Comprehensive Communications:
WLAN must be highly reliable. Otherwise, connectivity outages will directly impact the customer experience.
Support Highly Mobile Workforce:
Solution must meet performance needs of continually mobile employees without roaming and re-authentication issues.
Wire-Like VoWLAN:
VoWLAN is an increasingly critical tool, and must operate flawlessly, with toll-quality audio.
Ease of Use:
Quick installation to meet changing space needs, and the ability to handle a dynamic RF environment are critical.
User Security:
Privacy of customer information is of paramount importance.
THE EXTRICOM EXPERIENCE
Guaranteed Service:
Extricom WLAN technology delivers a guaranteed and consistent data rate throughout the coverage area.
Multi-Layer Channel Blanket:
Unique infrastructure provides maximum bandwidth, mobility, and coverage to each individual employee.
Zero-Latency, Seamless Mobility:
Extricom WLAN is purpose-built for the industry's best voice over WLAN performance.
The Lowest Cost of Ownership:
Extricom's solution eliminates the cost of RF cell planning, and is deployed and maintained with plug-and-play simplicity, resulting in 50% lower TCO than competing solutions.
Secure and Convenient:
Extricom embeds the strongest security available, without sacrificing mobility or performance.
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